物流政策
Last updated: September 10, 2026
Thank you for shopping with Emory & Blanc. This policy explains where we ship, how orders are processed, delivery estimates, and how to get help with an order.
Where We Ship
We ship within the United States, including Puerto Rico, and to supported international destinations displayed at checkout. Available destinations, services, and final charges are shown before payment.
Shipping Costs
Free standard shipping on orders of $89 or more to every destination we ship to.
| Service | United States | International |
|---|---|---|
| Standard Orders below $89 |
$7.95 Puerto Rico: $15.69 |
Calculated at checkout |
| Free Standard Shipping Orders of $89 or more |
Free, including Puerto Rico | Free at supported destinations |
Amounts are in U.S. dollars. Available services and final shipping charges are shown at checkout before payment.
Transit, Handling & Order Cut-Off Time
Orders are processed within 1–3 business days, Monday–Friday, excluding weekends and public holidays.
Our order cut-off time is 2:00 PM Central Time. Orders placed after this time may begin processing on the next business day.
| Shipping Zone | Standard Delivery |
|---|---|
| United States Including Puerto Rico |
5–7 business days in transit after processing; estimated total delivery 6–10 business days. |
| Supported international destinations | Estimates depend on the destination and shipping option shown at checkout. |
Transit days are Monday–Friday, excluding public holidays. Delivery dates are estimates; carrier delays, weather, customs processing, holidays, or address issues may affect delivery.
Shipping Status and Tracking
When your order ships, we will send a confirmation email with a tracking link when tracking is available. You can also visit Track Your Order. If you need help, contact support@emoryblanc.com and include your order number.
Order or Address Changes
Contact us by email or call +1 (629) 205-0608 within 24 hours of placing your order. We cannot guarantee a change after fulfillment begins or after an order ships.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges may apply if an order must be reshipped because the address supplied at checkout was incorrect or incomplete.
Delivery Issues
If tracking shows delivered but your order has not arrived, check with your household, neighbors, building staff, and carrier. Contact us with your order number if you still need help. For a delayed, missing, or returned-to-sender package, we will help investigate and explain the available next steps.
International Orders
International customers may be responsible for customs duties, taxes, brokerage charges, or other import fees assessed by the destination country or carrier unless those charges are shown as included at checkout.
Helpful Links
Return & Refund Policy | Payment Policy | Track Your Order | FAQ | Contact Us
Contact Us
Email: support@emoryblanc.com
Phone: +1 (629) 205-0608
Support hours: Monday-Friday, 9:00 AM-5:00 PM Central Time
Address: 5800 Centennial Boulevard, Nashville, TN 37209, United States
We usually respond within 24 hours.
