Frequently asked questions
What is the return policy?
We offer a 30-day return window from the date your order is delivered. Items must be unused and in their original condition.
What if my order arrives damaged?
If your order arrives damaged, defective, or incorrect, please contact us. Include your order number and a photo of the item, and we’ll make it right as quickly as possible.
Do you offer exchanges?
Yes, we offer exchanges for eligible items within 30 days of delivery. If you’d like to request an exchange, contact us with your order number and our team will help with the next steps. Exchange requests are subject to product availability.
Will I receive multiple packages?
In some cases, yes. Depending on the items in your order, they may ship separately and arrive on different days. If that happens, you’ll receive tracking updates so you can follow each shipment.